Our sihokibet privacy introduction

Our sihokibetPrivacy Policy for Sportsbook Accounts

This page describes what we collect when you use sihokibet and how we keep that data protected through standard security practices, account checks, and controlled access.

We handle personal data for account registration, KYC verification, wallet activity, sportsbook records, live-dealer table records, slot game activity, and customer support. Our services are available only where local law permits, and we do not offer our services in jurisdictions where online wagering is prohibited.

We write this policy in plain terms so you can understand what we collect, why we collect it, how long we keep it, and how you can contact us about your data. Our account flow covers payment channels such as DANA e-wallet mobile bankinglocal payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and tournament areas such as Piala Indonesia

Our sihokibet data collection details

We collect account and verification data

We collect your name, email address, mobile number, username, password record, date of birth confirmation where required, and account status. We collect KYC documents when verification is needed, including identity document images, proof of address, selfie checks, and related review notes. We use this data to confirm that the account belongs to the person who registered it and to support withdrawal review.

We collect payment and wallet data when you deposit, request withdrawal, or review transaction history. Our records may include payment method, reference number, wallet movement, approval status, and support notes. We use these records to reconcile transfers through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

We collect sportsbook and gaming records

We record your sportsbook selections, market category, stake record, settlement result, and account balance movement. Our football records may include Liga 1, Piala AFF, Champions League, Premier League, and World Cup tournament categories. We also record live-dealer table sessions, roulette rounds, baccarat activity, Dragon Tiger history, blackjack activity, slot game sessions, and esports categories such as Mobile Legends, Free Fire, and PUBG Mobile.

We use these records for account statements, dispute checks, fraud screening, technical support, and legal compliance. We do not treat past activity as a promise of future outcome. We do not use sportsbook or game records to make guaranteed-win claims.

Our sihokibet verification checks protect account access.

We review identity data, payment data, and login signals before sensitive account actions such as withdrawal approval, password reset, or payment-method change.

We collect device, cookie, and support data

We collect device type, browser type, IP address, approximate location, login time, session identifier, and cookie data. We use this information to keep our platform working, remember safe account settings, identify unusual login behaviour, and improve page performance for users accessing from Jakarta, Surabaya, Bandung, Medan, or other supported areas.

We collect messages you send to our support team, including chat text, email content, account references, screenshots, and issue category. We use support data to answer questions, investigate payment concerns, assist with password reset, and document decisions made by our service team.

Our sihokibet privacy policy commitments

We use data for clear service purposes

We use your data to operate your account, process deposits and withdrawals, verify identity, maintain transaction history, provide support, improve security, detect abuse, and comply with lawful obligations. We may use account signals to apply two-factor authentication, request added verification, or pause a withdrawal while our team reviews the request.

We share data only with processors that support our service. Our processors may include payment providers, identity-verification vendors, fraud-screening tools, hosting providers, analytics tools, customer support systems, and legal or compliance advisers. Our servers may sit outside your jurisdiction, and we apply contractual and technical controls when data is processed across borders.

We keep cookies limited to platform needs

We use cookies and similar storage to keep you signed in, remember device checks, support security review, measure page performance, and reduce repeated prompts. We may use analytics cookies to understand how people read sportsbook pages, live-dealer guides, wallet pages, and app pages. We do not use cookies to claim fixed outcomes, fixed rewards, or guaranteed returns.

We keep account cookies for login continuity and security checks.
We keep payment records for reconciliation, review, and compliance.
We keep KYC records only for lawful, security, and verification purposes.
We keep support records so our team can follow up on account issues.

We respect your sihokibet data rights

We allow you to request access to your personal data, correction of inaccurate details, review of stored verification status, and information about how we use your records. We may ask you to verify your identity before we answer a privacy request. We may refuse or limit a request when the law requires us to keep records, when an account dispute is active, or when disclosure would affect fraud prevention.

We protect data through encryption in transit, access controls, audit records, password reset checks, and two-factor authentication where available. We restrict internal access to teams that need the data for account service, payment review, security review, or compliance. We train our staff to handle personal data with care and to avoid unnecessary copying or sharing.

We ask you to contact our support team if you want to review, correct, or question your data. Our response may require account verification before we discuss private details. We also ask you to contact us quickly if your email, mobile number, payment account, or password may have been accessed by someone else.

Our privacy approach supports secure use of sihokibet across sportsbook markets, live-dealer tables, slot games, esports, and IDR wallet services. We keep this policy available so you can review how we handle your data before and after using our services, subject to local law where access is permitted.